Returns

Products may be returned within 14 days of the original purchase date.

All returns are eligible for store credit only. We do not offer refunds to the original form of payment.

Cancellation Policy

Because appointments are limited, we do our best to accommodate requests. However, we require a minimum of 24 hours’ notice for any cancellations.

Rescheduling Policy

We understand that things come up and we’re happy to work with you to adjust your appointment. To reschedule, we require at least 24 hours’ notice. This allows us to offer your original time to another client and ensures we can accommodate your new request.

If less than 24 hours’ notice is given, the appointment will be considered a late cancellation and charged 50% of the scheduled service amount.

No-Show Policy

Clients who fail to show up for their scheduled appointment without notice will be charged 100% of the scheduled service amount.

As a small business, we reserve dedicated time specifically for you, and missed appointments directly impact our team and other clients.

Membership Policy

Membership payments are automatically charged each month on the date membership was purchased. A minimum three-month commitment is required. After this period, memberships may be paused or canceled at any time by submitting a request via email.

To ensure we can process changes smoothly, requests to pause or cancel must be received at least 14 days before the next billing date.

Memberships are non-refundable and non-transferable. We look forward to supporting your skincare journey.

Last Updated: June 2026